UX DESIGN AGENCY
Grow faster with digital solutions built specifically for what your customers actually need.
Ronins is a leading UX consultancy in the UK. We forge deeper customer connections and help you stand out in your industry. We’re not just UX designers, we’re true storytellers, mixing creativity with technical expertise to create high-impact user experiences the drive engagement and conversions.
A selection of our UX Consultancy projects
CATCH APP AND MARKETING
From booking platform to complete angler companion
ORBUS SOFTWARE
Helping a market-leader architect their clients’ digital futures
CYSIAM
UX strategy that transformed cybersecurity reporting
DIGITAL PRODUCT DESIGN
UX for Applications
Whether you’re building a mobile app, ecommerce site, or custom software, good UX isn’t decoration. It’s the difference between software people put up with and software they rely on.
We’ve seen it first-hand. When we worked on a fever detection app, anxious parents needed clarity in the middle of the night. When we built a pizza chain ordering app, speed and simplicity turned three-star reviews into five. These are the kinds of moments where design proves its value.
Our process starts with people. How they move through tasks, what slows them down, and what they expect without saying. From there, we design flows that feel natural, cut out friction, and keep focus where it matters.
The result is software that employees adopt without training manuals, processes that feel shorter than they are, and businesses that see a return because their people actually use the tools provided.
- Create revenue streams
- Increase customer loyalty
- Accelerate growth
- Stand out in your industry
- Enhance accessibility
- Build in adaptability
DIGITAL PRODUCT CREATION
Website UX Design Services
A website is often the first test of whether your brand can be trusted. We treat it that way.
When Montreaux Homes asked us to rethink their site, we designed a home-buying journey that carried the same care and craft as their developments. For the National Extension College, we restructured course pages so information was easier to digest, and added clear content around student support, financing and access to course advisors. The result was a site that not only helped students make informed choices, but also encouraged more of them to take the next step.
Different sectors, same principle: design that respects the person on the other side of the screen.
Our approach is hands-on. We study your audience’s motivations, how they navigate, and reshape structure, layouts and flows around what makes sense to them. The effect is subtle but powerful. Paths to purchase that feel effortless. Content that surfaces when it’s needed. Brands that come across as clear, confident and human.
- Improve usability
- Increase converstions
- Boost user engagement
- Drive positive perceptions
- Reduce bounce rates
- Optimise user journeys
Our UX consultancy process
01 Research
Our UX consultants gain a deep understanding of your audience through user research methods like user interviews, surveys, data analytics review and competitive analysis.
02 Information Architecture
Based on user mental models, we organise content and functionality into intuitive navigation and taxonomies.
03 Wireframing
Our UX consultants map out page layouts, interfaces, and key flows to set up the overall structure.
04 Prototyping
We build interactive prototypes to simulate UX and gather feedback early and often.
05 Visual Design
Our UI designers create stunning interfaces that bring your brand to life through thoughtful, strategic and impactful visuals.
06 Usability Testing
We evaluate prototypes with real users to identify pain points and refinement opportunities.
07 Iteration
Improvements based on observed user behaviour and feedback are continuously made.
08 Launch
We release a stellar UX that solves user problems and achieves business goals.
09 Monitoring
We track performance with analytics, keep optimising and plan future iterations.
We find the potential for exceptional in every UX challenge
UX CONSULTANTS: YOUR PARTNER
We design world class user experiences that blend creativity with strategic insight. Our clients trust us to bring fresh perspectives that challenge conventional thinking and deliver exceptional results.
With a wealth of experience across many industries, we build lasting partnerships based on open collaboration, shared goals, and a genuine understanding of your challenges.
We help companies, charities and organisations of all sizes push the limits of what is possible, inspiring them to think outside the box and achieve extraordinary results. Whatever your digital aspirations may be, we are here to help you bring them to fruition.
UX CONSULTANCY FAQs
Our UX team is dedicated to work with integrity, transparency and passion
What is UX Design?
UX Agency in London and Surrey
Ronins are UX consultants based in London and Guildford, Surrey specialising in UX design support. We take great pride in helping our clients benefit from increased engagement, signups or contacts gained through compelling and engaging user experience.
User Experience or UX design is an umbrella term that includes both UX Research and UX Design. User Experience design is the process of optimising the interaction between users or consumers of websites, apps, chatbots, ecommerce stores and the goal of purchase, signup, contact or just enagement.
What is the ultimate goal of UX Design?
The primary goal of UX Design is to create a user-centric experience that is intuitive, engaging and meets or exceeds expectations. This results in higher goal conversions like signups, purchases or contacts.
How does UX Design differ from UI Design?
UX consulting focuses on the overall user journey and interaction with a website or app, emphasising usability, accessibility and solving user problems.
User Interface (UI) Design concentrates specifically on the visual elements people engage with – the application of branding such as colours, typography and layouts.
While UX consulting determines how the experience works, UI determines how it looks. With deep expertise in UX/UI practices, and over 20 years experience in delivering projects, we deliver support for both.
How does UX Design add value?
One of the top UX Agencies in London and Guildford, Surrey
Better performance and better interaction makes for better business.
As a UX design agency in London, we believe UX consulting adds significant value to businesses and their digital products in the following ways:
- Increased user satisfaction through relatable and engaging interactions
- Increased user engagement through higher dwell times and more interactions
- Higher conversion rates as users find engaging with your platform engaging and streamlined resulting in purchases, signups or contacts
- Improved brand perception as your users regulary engage with your platform
- A competitive advantage as your users refer others to your brand
What does a UX Consultancy do?
UX Design Agency in London and Guildford, Surrey
Our UX consultancy assembles a multidisciplinary team of strategy experts to fuse elements of psychology, business, research, language, design and cutting-edge technology to deliver seamless, effective, meaningful, interactive and rewarding digital experiences. Our UX consultancy creates websites and applications that are tailored to their audiences.
Through in-depth, analytical user research, targeted marketing and inventive, responsive website building, UX design principles identify and engage customers, support clients’ business growth and boost income by successfully persuading visitors to purchase certain goods or services.
What is the role of a UX Designer?
A User Experience (UX) Designer takes responsibility for delivering a UX strategy by researching and anticipating user needs, creating wireframes, designing clickable concept prototypes, crafting interactions, conducting usability testing, and refining the experience based on user feedback and data analysis.
How do we work?
UX Consultancy London and Guildford Surrey
At Ronins, our UX consultants believe collaboration is essential to creating truly engaging user experiences as part of the UX design process. Our UX team has devised a series of workshops that bring us together to gain a better understanding of your business vision, the challenges you are facing, and how they can be tackled. Insights gained are used to inform actionable recommendations and create crafted wireframes, design concepts and beautiful creative UI designs.
How do I get started?
Getting started with us is easy. You’ll have an introductory call with one of our UX consultants to discuss your goals, challenges, and ideas. From there, we’ll pair you with a dedicated UX consultant who will oversee the entire process, from user research through usability testing and launch. Your UX consultant will outline each phase of the design process, expected timelines and deliverables.
We’ll align on target users, success metrics and high-level requirements. Throughout each stage, your UX consultant will provide support, guidance and expertise to ensure we’re designing concepts and end products with your end-users in mind. We’ll keep you looped in with regular presentations of work-in-progress designs and findings.
Our collaborative UX consulting support means you’ll have full visibility as we create experiences tailored specifically for your product and clients.
We were going in circles until Ronins stepped in. They got us focused, showed us what mattered, and built a solution that didn’t rip out everything we’d already invested in. Easy to work with, and the result moved the business on.
Neil RaffertyWe partner with pioneering brands that put UX at the heart of their business
