BESPOKE SOFTWARE SOLUTIONS

Most of the time people find us because their growth has slowed, whether its a SaaS platform that’s hit a glass ceiling in conversions or a marketplace that needs more visitors or better onboarding, or a portal that feels clunky and leaks members and sometimes its simply a business system thats holding them back.

We’re a London and Surrey team who build engaging and memorable digital products from SaaS platforms to marketplaces and portals to analytics dashboards or internal tools. We are a mix of strategy, user experience design, and developers and work with founders, product leads and enterprise teams who want their software to do more.

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OUR THOUGHTS ON BESPOKE SOFTWARE DEVELOPMENT PROJECTS

What success looks like

We judge success by what the software does for the business, whether is more sign-ups, a better retention or just more leads or sales. Sometimes it’s cutting the admin so people can get on with their work, sometimes it’s new revenue because a process finally scales.

Problems we solve

Most teams find us when growth stalls, a SaaS platform that’s not converting, a marketplace that’s lost momentum, or a product that breaks the moment traffic spikes.

We optimise

After launch is when we get to see how people use the product, what do they do, what coverts and where they get confused, once we can see it we can optimise it.

The work that made the difference

CYSIAM

Making cybersecurity assessments simple

CYSIAM’s consultants were spending large amounts of time in admin of their cyber security auditing process between spreadsheet and documents. We built a bespoke platform pulling data together from various sources having AI assist with the assessments and flagging risks autom
CYSIAM CASE STUDY
Cybersecurity report software created by our web app development company in London

ROCKETER

Making paid media reporting an asset

Rocketer’s team were spending hours every week pulling data and building reports by hand before clients saw results. We helped them design a system that pulled into data from all the paid media platforms into a single reporting dashboard that their clients could log into which led to their team having more time to focus on strategy.
beskpoke media activity reporting app for rocketer

CHAINBREAKER TECHNOLOGIES

Making sustainable home refits simple

Helping families move to sustainable living was their core vision, they need a SaaS platform that clients to login to, see plan their renovation and engage with pre-vetted suppliers and negotiations on their behalf. We built this for them and included Ai to handle the writing of emails to negotiate on their fees.
Web app design and development for Chainbreaker by Ronins

FAQs

Questions we are asked before we are hired

Why do companies choose bespoke software?

Its usually when the off the shelf software your using are no longer effective or your adjusting your business workflows to suit the software. This is the time business turn to bespoke solutions to ensure your business processes are followed and you own the IP and source code so as your business grows the software can be updated to help you maintain your competitive edge.

How does your development process work?

We always start with a discovery phase where we get to ask lots of questions about your existing systems, your business processes, your goals and your audience. Its in these initial stages we get to fully define the exact requirements to create a digital strategy and create a seamless experience for the users as well as how this new platform may link to your other internal systems.

How do you handle legacy systems?

Most legacy systems are existing software that nobody wants to touch but everyone still relies on. You have to start by auditing whats there, what does it do, what does it talk to, what data is captured and how is it processed as well as the code if its not to legacy. Sometimes we have to rebuild from the ground up whilst other times we can wrap an APIs around it to keep operations running.

What makes your team different?

We are different because we are an agency and not a software house, Our team blends software developers, designers, and marketing strategists who plan how the product goes to marketing and how it grows over time t’s that mix of creative thinking, technical expertise and commercial insights that makes us different.

How long does a project usually take?

It depends on what we’re building along with the scope and complexity. for example mobile applications can run a 5-6 months while full bespoke development projects often run from 9 months to over a year.

Can you integrate with our existing tools?

Yes, that’s a big part of what we do, we build connections between your existing systems and other general tools like sales, CRM or accountancy packages. Our bespoke developers need to fully audit and understand how everything stitches together before they can create any tailored software.

How do you price bespoke software projects?

This is straight forward, we price for the discovery phase first, out the the back of that once all the business requirements and business models are defined we provide a full pricing breakdown and timelines.

What happens after the software is live?

Once users are in monitoring for user behaviour is key to optimising for more sales or sign-ups or conversions. We look at all the analytics data to ensure the platform is optimised, sometimes adding new features if necessary. We have various on-going support and maintenance retainers available to help steer budgets.

How secure is bespoke software?

As the whole point of going bespoke is to customise it to your exactly requirements we can build into whatever security your compliance team demands, obviously there are some staples here like oWasp top 10m GDPR and Pen Testing but your CISO team may insist on ISO27001 or other standard too. We are happy to work to any compliance terms.

Who owns the software when it’s finished?

We try to keep this simple, as soon as bills are paid IP is transferred. You own the code and any project artefacts like documentation that was build for your unique business. You can still run it with us, take it in-house or hand it to another partner later. By you have ownership it gives you freedom to scale and change direction whenever you need.

Do you train our team to use it?

Yes all the time, every project has handover sessions, clear documentation and walkthroughs for your internal teams. We show you how to manage the system, add data, or users and your tech team how to support it.

How do we get started?

We usually start with a free consultation, please reach out via our contact form or give us a call with a short description of what you are looking to achieve and we will setup a workshop or 2 to understand your goals, business requirements so that we can accurately quote you for the discovery phase.

It was like watching an elite team guide a group of novices (my team) through difficult terrain. They moved as one, flexed, adjusted and constantly managed the user experience, and made it both fun and personal at the same time.

Adrienne McDunn PERSONALYSIS

The team at Ronins have been a real pleasure to work with, I have known them for years and they always bring new thinking and really make us challenge our assumptions. We have completed many projects together and everything they do really changes how our brand is seen.

Grant Bovey FOUNDER AND CEO, GLOBIUM

Brands we’ve built for

vista health logo
kennel club logo
national extension college logo
catch logo
Hurtwood House logo
mei logo
Invictus Games logo
korda logo
hitachi logo
orbus software logo
fight or flight logo
upright mri logo

Let’s Talk

Let’s build what’s next.
020 3026 0345 hello@ronins.co.uk
Give us a call, send an email or send us a message and we’ll get right back to you.