LOOKING AFTER YOUR NEW WEBSITE OR APP
At Ronins, we believe the real value of a digital partner shows after launch. When the project’s live and expectations shift to performance, resilience, and results, that’s when we step in with measured, reliable support. From proactive tech oversight to ongoing SEO, campaign delivery, and CRO, we help you keep moving forward with confidence.
This isn’t about ad hoc fixes. It’s about being a trusted, long term extension of your team. Whether it’s a development sprint, a performance audit, or a quarterly roadmap review, we’re here to help your product evolve, with zero drama and total focus on outcomes.
Need post launch support that covers both code and commercial growth?
WHAT WE DO IN POST LAUNCH SUPPORT
What Success Looks Like
A product that keeps performing, secure, stable, and evolving with your business. We measure success in uptime, page speed, search visibility, lead quality, and the confidence your team has in what we’ve delivered.
Whether it’s proactive maintenance, SEO momentum, or ongoing site enhancements, our role post-launch is to keep your digital investment growing in value, not just running in the background.
Problems We Solve
You’ve launched before, and the support tapered off. Small fixes took too long, performance dipped, or the roadmap stalled. Maybe marketing was siloed from development. Maybe results flatlined.
We step in where others drift off. From patchy support to lack of technical ownership or neglected SEO, we bring clarity and consistency across your whole digital ecosystem, without the noise.
We Optimise
Launch isn’t the end, it’s when your product starts proving itself. We fine tune performance, track search rankings, test UX patterns, and refine content and campaign strategies to drive real commercial outcomes.
As your business evolves, we evolve with it, optimising platforms, rolling out improvements, and making sure your digital estate stays relevant, responsive, and results focused.
Real Clients. Real Growth. Real Results.
ORBUS SOFTWARE
Helping a market-leader architect their clients’ digital futures
CATCH
Pioneering the angling industry’s digital future with Catch
NATIONAL EXTENSION COLLEGE
From clicks to commitment – a brand and web overhaul that converts
What We Support
Where We Continue to Add Value
Lead generation & SEO: Whether your site needs technical SEO tuning, faster load times, or better conversion journeys, we help keep your visibility and inbound leads moving upward.
Campaign support: We work with your internal team or agency partners to deliver high performing landing pages, CRO experiments, and creative assets, built with brand and performance in mind.
Content & UX evolution: As your strategy shifts, we help evolve site structure, content hierarchy, and user journeys to reflect new priorities, without losing momentum or breaking what already works.
Custom features & integrations: Need new user flows, dashboards, or data integrations? We build and test to your spec, keeping performance, UX, and security front of mind.
Platform optimisation: We fine-tune everything from hosting config (via your provider) to plugins, caching, and site architecture, making sure your setup stays secure, stable, and fit for purpose.
How We Deliver It
How We Keep Your Platform Performing
Development retainers with strategic continuity: Once you’re live, we stay close. Our support retainers give you flexible access to the same senior team who built your site, ready to advise, enhance, and implement. From SEO shifts to roadmap delivery, we help you grow with confidence.
Reliable dev & QA processes: New features or fixes are handled by the same experienced developers and testers. No rushed changes, no hand-offs, just consistent quality and context-aware delivery.
Search and performance focus: We monitor page speed, search visibility, and analytics to keep your site sharp and discoverable. You get proactive technical tweaks and support that drive long term results.
Campaign-ready support: From building new landing pages to evolving content strategy or launching campaigns, we support your growth without the friction of rebriefing a new team.
Proactive updates: You won’t need to chase us. We run regular performance audits, SEO reviews, and UX checks to make sure your platform stays fast, functional, and future-ready.
Frequently Asked Questions about our support offering
Yes, we offer ongoing support across all service lines, from WordPress development to custom website design to AI and chatbots. Most of our London and Surrey clients opt for a retainer agreement to cover site maintenance, optimisation, and strategic iterations. This model builds reliability and reflects client values around partnership and adaptability. It’s not just about fixing things, it’s about helping your digital platform evolve. Our support is proactive, collaborative, and built for long-term client relationships.
Absolutely. For well-defined scopes like website builds or chatbot rollouts, we provide a fixed fee to help you plan with confidence. We always look at things from the client’s perspective, ensuring the solution we propose is commercially sound. Where projects involve ongoing work, like SEO or platform iteration, we also offer hourly rate or retainer models. Client feedback tells us this blend of clarity and flexibility is key to building trust and delivering real value.
Ongoing maintenance is baked into how we work. Whether it’s a
blockchain platform
Blockchain Developers or a website, we help clients maintain performance, security, and scalability long after launch. Our team monitors changes in market trends and makes updates before problems arise. It’s not just technical skill, it’s strategic awareness. We work closely with clients to develop future plans that keep digital investments aligned with business priorities and ensure platforms don’t stand still.
We understand that business needs fluctuate. If you have unused hours in a given month, we allow them to roll forward within a defined window, so you don’t lose money. This flexibility means clients can adapt based on seasonal priorities, new opportunities, or internal delays. It also helps maintain momentum across campaigns or content rollouts without waste. It’s one more way we make the retainer agreement model work in the client’s favour.
We don’t offer hosting directly, but we work with trusted partners like WPEngine and AWS to help clients choose the best-fit solution. You sign up directly with the provider, so the legal and financial contract is between you and them, not Ronins. This gives you full control, transparency over money spent, and ensures long term independence. From a client’s perspective, it’s the most reliable way to maintain flexibility and avoid hidden costs later on.
No problem. We’re structured to support additional work without disrupting flow. Whether it’s a new landing page on weblfow, an AI integration, or chatbot logic update, we assess scope impact and offer a fast solution, either under your retainer or as a scoped add-on. Our priority is to adapt quickly while protecting project timelines. Most of our clients value this responsiveness, and it’s part of why our client relationships tend to last well beyond launch.
No, we work with ambitious businesses across the UK and internationally. While many of our long-term clients are based in London and Surrey, our remote-first approach allows us to serve scale-ups, enterprise teams, and funded startups wherever they’re based. From digital transformation strategy to SEO, digital products and technical support, our processes are built for flexibility. What matters most to us is a good fit between your vision and our ability to deliver it.
We start with a deep discovery process, grounded in research and shaped by client feedback. Every solution we build, whether a custom WordPress theme or an AI workflow, is tailored to your goals, user needs, and budget. We involve you early and often, so the result isn’t just functional, it aligns with your business direction. Our teams combine technical skill with commercial thinking, helping develop products that reflect real business context, not just tech specs.
We schedule core system updates monthly, balancing security needs with stability. Plugin updates occur weekly after compatibility testing in staging environments. Content updates happen according to your business rhythm and preferences. Our approach ensures your site receives necessary security patches without disrupting functionality. After each update cycle, we conduct testing to verify everything works correctly. This systematic schedule keeps your site current without overwhelming users with constant changes or leaving vulnerabilities unaddressed.
It’s normal for a client’s vision to evolve, especially as new opportunities emerge. We’ve built our process to adapt without unnecessary friction. During ongoing work, we regularly revisit scope and priorities, offering flexible pathways that protect both delivery and budget. Our account leads work closely with you to explore what’s possible, balance trade-offs, and ensure updates align with your broader strategy. We never treat change like a problem, it’s part of building the right solution.
Yes, and that’s where we really shine. From performance led SEO to technical chatbot design and platform optimisation, we merge marketing and development under one roof. Clients often tell us this integrated approach saves time, improves feedback loops, and reduces duplication. Rather than juggling agencies, you get a unified team aligned to your outcomes. Whether we’re tuning content or building features, our approach is rooted in clarity, collaboration, and commercial relevance.
Post-launch, we prioritise based on data, research, and client feedback. We look at performance metrics, user behaviour, and where the site or product is creating friction. Together, we map out near-term fixes and longer term developments. Retainers allow us to move swiftly as priorities shift, and we regularly check in to align with your future plans. This helps maintain momentum and ensures your investment continues to deliver, not just sit static.
Ronins have been integral to our company’s digital strategy — from defining requirements through to successful implementation. Their detailed subject knowledge and delivery expertise have made the process fit seamlessly with our current systems and helped to drive our business forward.
Neil Rafferty